Registration, verification and sign-in, set out step by step, with the checks that apply even when the money arrives on a pseudonymous rail.
One account per person is permitted, so enter your details carefully the first time. Everything you type now is what verification will later be checked against.
Follow the register link and the sign-up panel opens directly. Nothing needs to be downloaded.
Give your legal name, date of birth, email and address exactly as they appear on your documents.
Choose the account currency, confirm you are 18 or over, and accept the terms. Enter a promo code here if one applies.
Confirm the email address. Pick a rail, take the welcome offer if you want it, and only then send the deposit.
Verification is a licence obligation on the operator, so it applies whether you fund the account with a card or with coin. A pseudonymous rail does not exempt anyone.
The name on the documents must match the name on the account and on the payment method. Turnaround times are not published, so submit the documents early rather than at the moment you want a payout.
A wallet address identifies a destination, never a person, which is why the operator verifies you rather than your wallet. Withdraw only to an address you control, and never to one someone else has sent you.
Save the address in the cashier if the option exists, so it does not have to be pasted again each time. Check the first and last characters before every confirmation, because a confirmed transfer cannot be recalled by anyone.
| Symptom | Likely cause | Fix |
|---|---|---|
| Password refused | Autofill holding an old entry | Type it manually, then use the reset link |
| No confirmation email | Filtered as spam | Check the spam folder, then request a new message |
| Account locked | Repeated failed attempts | Wait, then reset rather than retrying |
| Two-factor code rejected | Device clock drift | Set the phone clock to update automatically |
| Cashier unavailable | Verification incomplete | Upload the outstanding documents |
| Duplicate account notice | A second sign-up attempt | Contact support instead of registering again |
A session that works at home and fails elsewhere is usually a location check. A VPN or a changed network can put the account in a country the operator does not serve, and switching it off restores access.
Turn on two-factor authentication as soon as the account exists, and use a password that appears nowhere else. The connection is protected by 256-bit SSL, which secures the traffic and not the credentials.
An account with a crypto payout method deserves more care than an account tied to a card. Anyone who reaches the cashier can send funds to an address you will never recover from, and no bank sits behind the transfer to reverse it.
No. The form, the documents and the one-account rule are identical. Only the cashier screen changes when you choose a rail.
The operator does not publish a turnaround time. Submitting documents on the day you register keeps the wait out of your first withdrawal.
No. One account per person is permitted, and duplicates are normally closed. Contact support if you need a change made.
Check the spam folder first, then request a new message after a few minutes. Live chat can resend it and correct a mistyped address.
Some welcome offers require one. Enter it before submitting the form, because a deposit made without it usually cannot be matched later.
Yes. The same credentials work on desktop, on the Android build and on the iPhone home-screen web app. The app page has the details.
Change it immediately, enable two-factor authentication and tell support. Ask them to review any pending withdrawal before it is broadcast.